PRIVACY STATEMENT:

We do not share your information with anyone. All names, addresses and financial information are kept private. 

WHO IS FIFTH SEASON AND WHERE ARE THEY LOCATED?:

Fifth Season has been a home to fine gifts since 1972. For almost 40 years we have provided excellent service to the mid-South region, offering exclusive lines and enticing specials. We are located in Little Rock, Arkansas. We now bring that personal service directly to you on the web. We offer secure shopping and a secure server for your purchases. If you have any questions or would rather place an order directly, please call us at the numbers above. We are always happy to discuss products or orders directly. We are available 9:30-530 Monday-Saturday CST.

IS IT SAFE TO ORDER ONLINE WITH FIFTH SEASON?:

When you place orders or access your account information, we offer the use of a secure server. For verification, please access our seal on the lower left side of the page. Furthermore, all of the customer data we collect is protected against unauthorized access. We will not sell, share, trade, or give away any personal information that we receive regarding our customers. We are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalized shopping experience. Your information is not stored in our server. We may collect your email address only to send you updates from Fifth Season, Inc., but we will not share this information. If you are concerned about safety, please contact us at 877-440-0543 or feel free to place an order over the phone.

DO YOU ACCEPT PHONE ORDERS?:

Yes. We are happy to accept enquiries or orders over the phone at 877-440-0543 9:30-5:30 Monday-Saturday CST.

DO YOU ACCEPT RETURNS?:

If you are not satisfied with your purchase, contact us within 5 days of receipt and we’ll be happy to assist you. No returns will be accepted without prior notice given to Fifth Season, Inc. Returns sent to us without approval will be charged a restocking fee of 30%. Returns with approval will be charged a restocking fee of 15%. Returns may be requested up to 5 days after the item is received. To request a return, please contact us for a RMA number. We will send a RMA number to you after your request is received. If you have not received a RMA number within 48 business hours, we have not received your email. Please contact us at 877-440-0543 or locally at 501-225-0544 during business hours. Our business hours are 9:30am-5pm Monday-Saturday. All returns are shipped at the buyer’s expense. After receiving a RMA, please ship your package to the address provided on your invoice with the RMA number written on the exterior of the box. Once a special order is placed, it may not be cancelled. Special orders are arranged by us to ship directly to customers or shipped directly to us for shipping to customers specifically for your order. Therefore, it is not possible for us to reverse this process once a special order is placed.